Versa Digital Experience Monitoring (DEM)
Unparalleled visibility for an exceptional user experience and streamlined operations.
End-to-end user experience monitoring
Versa Digital Experience Monitoring (DEM) gives unparalleled visibility across devices, networks, and applications, no matter where users work. Through granular performance metrics, Versa DEM helps IT teams pinpoint trouble spots, resolve performance issues, and improve end user productivity.
User experience assurance
Proactively monitor and address poor user experiences.
Holistic and granular visibility
Get performance metrics for every hop between users and apps.
Superior business efficiency
Reduce incident triage times, IT tickets, and business costs.
Unified SASE solution
Manage better with a comprehensive platform and no siloed views.
Continuous user experience monitoring
See and fix performance issues before they affect users. Versa DEM continuously measures performance metrics over various segments so admins can see at-a-glance whether users are experiencing performance issues.
- Get key performance metrics for user devices, the networks they are using, (local, Wi-Fi, SD-WAN, internet), and the apps they're accessing.
- Detect user experience issues before users complain.
- Fix problems before they become tickets.
- See regional issues at-a-glance by grouping users by location.
- Easily quantify each user's experience with user experience ranking.
- Best-in-industry user-to-app performance with Versa traffic engineering.
End-to-end visibility
Versa DEM solves the visibility problem for distributed workforces. Instead of siloed views from multiple tools, Versa DEM provides a single, unified view with detailed performance metrics for all segments between the user's device and the apps they're accessing.
- Monitor the performance of end-user devices, Wi-Fi, local networks, SD-WAN networks, the internet, and business apps.
- Manage visibility through a single pane-of-glass across SD-WAN, SSE, and SD-LAN networks.
Fewer help desk tickets and faster triage times
Proactively address performance issues and quickly pinpoint root cause. Instead of long and tedious troubleshooting sessions, IT teams can instantly see whether issues are due to a user's device, Wi-Fi network, LAN or WAN networks, or an application itself.
- Reduce the number of help desk tickets submitted by proactively addressing user experience issues.
- Save triage time by immediately pinpointing the root cause of performance issues.
- Gain operational efficiency while reducing business costs through reduced incident triage times.